Patient Access Representative - Greenville Ophthalmology Clinic

ECU Health Medical Center•Greenville, NC
•$17 - $23

About The Position

The Patient Access Representative performs patient registration, interprets insurance benefits, and provides counseling. The role requires maintaining medical terminology skills and knowledge of third-party payer regulations, supporting patient and customer relations, and completing other duties as assigned. This is a full-time position with a Monday through Friday schedule from 8:30 a.m. to 5:30 p.m.

Requirements

  • High school diploma or equivalent (GED) or higher.
  • Two years of customer service experience.
  • Excellent written and oral communication, attention to detail, organizational, and multitasking skills.
  • Basic computer skills.

Nice To Haves

  • Associate degree.
  • Bachelor's degree.
  • One to two years of registration and/or billing experience in a healthcare setting.

Responsibilities

  • Perform patient registration.
  • Interpret insurance benefits and provide counseling.
  • Maintain medical terminology skills and knowledge of third-party payer regulations.
  • Perform patient and customer relations.
  • Complete other duties as assigned.
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