Patient Access Representative - LGBTQIA Care Allisonville

Community Health Network • Fishers, IN

7d

About The Position

The Patient Access Representative serves as the first point of contact for visitors entering Community Health Network facilities and is responsible for providing customer service. Duties include checking patients in and out, scheduling appointments, registration, verifying demographics and insurance, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point-of-service collections, and other assigned duties. The role helps deliver an exceptional experience to every person served.

Requirements

• High school diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multitask, attention to detail, strong organizational skills, and ability to work as a team player.
• Excellent critical-thinking skills.
• Proficiency in data entry using multiple software applications.
• Knowledge of Microsoft Office suite of products.

Nice To Haves

• Two years of experience in customer service or a healthcare office setting preferred.

Responsibilities

• Provide customer service as the first point of contact for visitors entering the facility.
• Check patients in and out.
• Schedule appointments.
• Complete registration and verify patient demographics and insurance.
• Provide telephone coverage and perform data entry.
• Handle authorizations and pre-registration.
• Process new patient referrals.
• Collect point-of-service payments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED