Patient Access Representative - LGBTQIA Care Allisonville

Community Health Network • Fishers, IN

6d

About The Position

The Patient Access Representative serves as the first point of contact for visitors entering the facility and is responsible for providing customer service. The role supports the network’s vision of delivering an exceptional experience to every person served.

Requirements

• High school diploma or GED.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multitask, strong attention to detail, and strong organizational skills.
• Ability to work as a team player.
• Excellent critical-thinking skills.
• Proficiency in data entry using multiple software applications.
• Knowledge of Microsoft Office suite of products.

Nice To Haves

• Two years of experience in customer service or a healthcare office setting.

Responsibilities

• Check patients in and out.
• Schedule appointments.
• Register patients and verify demographic information.
• Verify insurance.
• Provide telephone coverage and perform data entry.
• Handle authorizations and pre-registration.
• Process new patient referrals and point-of-service collections.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED