Patient Access Representative (PD, Variable, OR)

Adventist Health•The Dalles, OR

79d•Onsite

About The Position

Adventist Health Columbia Gorge is seeking a Patient Access Representative for a per-diem role with 8-hour day shifts. This position is located at our The Dalles, OR facility. The role is responsible for timely and accurate patient registration, interviewing patients for pertinent account information, verifying insurance, calculating and collecting patient liability, obtaining necessary signatures for treatment, answering questions, explaining policies, checking for physician orders, and printing/collating patient paperwork. The representative may also escort patients to their designated areas.

Requirements

High School Education/GED or equivalent
Associate’s/Technical Degree or equivalent combination of education/related experience
Ability to accurately verify insurance.
Ability to enter authorization information accurately.
Ability to follow guidelines and instructions from senior staff.

Responsibilities

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance.
Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.