Patient Access Representative (FTE, Variable shift, OR)

Adventist Health•The Dalles, OR

2d•$18 - $27•Onsite

About The Position

Adventist Health Columbia Gorge is seeking a full-time Patient Access Representative to work onsite in The Dalles, Oregon. The role is described as a regular position with 8-hour day shifts. The representative is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The representative answers questions and explains policies, checks for physician orders and attaches them to the appropriate patient record, prepares paperwork for distribution to the relevant unit or department, and escorts patients or refers them to an available escort as needed. The role also includes selecting the correct health plan, researching insurance information for accuracy, entering authorization details, following guidelines and instructions from senior staff, and performing other job-related duties as assigned. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Requirements

High school education, GED, or equivalent is preferred.
Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.

Nice To Haves

High school education, GED, or equivalent.
Associate’s or technical degree, or an equivalent combination of education and related experience.

Responsibilities

Register patients accurately and promptly.
Interview patients to obtain pertinent account information.
Verify insurance, calculate patient liability amounts, and collect payments.
Obtain all necessary signatures for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to the patient medical record to ensure patients receive appropriate tests.
Choose the correct health plan, research insurance information for accuracy, and enter authorization information accurately as needed.
Print and collate paperwork needed for each patient for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.