Patient Access Representative (Per Diem, Variable Shift)

Adventist Health•Lodi, CA

9d•$25 - $30

About The Position

The Patient Access Representative is responsible for timely and accurate patient registration. The role interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains all signatures needed for treatment. The representative answers questions and explains policies clearly. They check for physician orders and attach them to the appropriate patient record to ensure the correct test is received, prepare and distribute patient paperwork, and escort patients to their area or refer them to an available escort as needed.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/technical degree or equivalent combination of education and related experience is preferred.

Nice To Haves

High school education/GED or equivalent.
Associate’s/technical degree or equivalent combination of education and related experience.

Responsibilities

Register patients accurately and in a timely manner.
Interview patients to collect pertinent account information.
Verify insurance, select the correct health plan, research for accuracy, and enter authorization information as needed.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment.
Answer patient questions and clearly explain policies.
Check for physician orders and attach them to the patient medical record to ensure appropriate tests are received.
Print and collate paperwork needed for each patient for distribution to the unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.