Patient Access Representative (Full-time regular, Variable Shift)

Adventist Health•Bakersfield, CA

7h•$25 - $30

About The Position

Responsible for timely and accurate patient registration. The representative interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains necessary treatment signatures. They answer questions and explain policies clearly, check for physician orders and attach them to the appropriate patient record to help ensure the correct test is received, prepare paperwork for distribution to the appropriate unit or department, and escort patients or refer them to an available escort as needed.

Requirements

High school education, GED, or equivalent is preferred.
Associate's or technical degree, or an equivalent combination of education and related experience, is preferred.

Nice To Haves

High school education, GED, or equivalent.
Associate's or technical degree, or an equivalent combination of education and related experience.

Responsibilities

Register patients accurately and in a timely manner.
Interview patients to obtain pertinent account information.
Verify insurance, research to ensure accuracy, select the correct health plan, and enter authorization information as needed.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment.
Answer questions and clearly explain policies.
Check for physician orders and attach them to the patient medical record to help ensure patients receive the appropriate tests.
Print and collate paperwork needed for each patient and distribute it to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.