Patient Access Representative (Full-time regular, Variable Shift)

Adventist Health•Los Angeles, CA

2d•Onsite

About The Position

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.

Requirements

High School Education/GED or equivalent
Associate’s/Technical Degree or equivalent combination of education/related experience
Receive all required vaccinations as a condition of employment and annually thereafter, where applicable.

Responsibilities

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance.
Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.