Patient Access Representative - Ortonville Family Medicine Clinic

McLaren Health Care • Ortonville, MI

2d

About The Position

Under general direction, the Patient Access Representative I completes tasks associated with assigned responsibilities, which may include registration, financial clearance, insurance verification, cashier duties, and other tasks assigned by Revenue Cycle Management. The representative is expected to meet the quality and productivity standards for assigned responsibilities.

Requirements

• High school diploma or GED.
• At least 6 months of experience in Patient Access, medical billing, or customer service.
• Proven skills using Microsoft Office, specifically Excel and Word, Windows-based applications, and 10-key calculators.
• For positions designated as float positions, ability to travel to or between clinics.

Nice To Haves

• Associate degree in health care, finance, or a related area; an equivalent combination of education and relevant experience may be accepted.
• Certification in medical billing, coding, or an equivalent job-specific certification.
• Working knowledge of CPT, HCPCS, and ICD-10.
• One year of experience in Revenue Cycle.

Responsibilities

• Complete all assigned Patient Access Representative I tasks and responsibilities accurately and in a timely manner.
• Respond promptly, professionally, and courteously to customers’ needs.
• Cooperate and communicate effectively with McLaren Health Care team members.
• Contribute to continuous quality improvement efforts.
• Complete assigned tasks accurately and on time under general direction, seeking guidance from Patient Access Representatives II and III and a supervisor as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED