Patient Access Representative (110326.6) FULL TIME

Bitterroot Health Human Resources • Hamilton, MT

6d • Onsite

About The Position

Bitterroot Health is seeking a Patient Access Representative to serve as a welcoming point of contact for patients at its medical clinics in Hamilton, Montana. The role supports smooth, efficient, and compassionate care by coordinating patient access activities and contributing to patient satisfaction and financial outcomes. This is a full-time position scheduled for 40 hours per week.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills.
• Ability to remain calm under pressure and multitask effectively.
• Friendly, professional approach and commitment to excellent service.

Nice To Haves

• Medical terminology coursework.
• Two or more years of experience in a hospital or physician office.
• Prior experience in scheduling, patient accounts, unit clerk, or medical assistant roles.
• Familiarity with registration and billing processes.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Benefits

• Full-time benefits package, including health insurance, retirement plans, and paid time off.
• Pathway training, scholarships, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED