Patient Access Representative (110326.6) FULL TIME

Bitterroot Health•Hamilton, MT

About The Position

Bitterroot Health is hiring a full-time Patient Access Representative to serve as a welcoming point of contact at its medical clinics in Hamilton, Montana. The role helps ensure smooth, efficient, and compassionate care for patients, while supporting patient satisfaction and financial outcomes. The position is scheduled for 40 hours per week and is eligible for the full-time benefits package.

Requirements

  • High school diploma or GED.
  • Strong communication skills, both in person and in writing.
  • Ability to remain calm under pressure and multitask.
  • Friendly and professional demeanor, with a commitment to excellent service.

Nice To Haves

  • Medical terminology courses.
  • Two or more years of experience in a hospital or physician office.
  • Prior experience in scheduling, patient accounts, unit clerk, or medical assistant roles.
  • Familiarity with registration and billing processes.

Responsibilities

  • Schedule appointments and verify insurance.
  • Register patients and manage referrals.
  • Handle phone calls and point-of-service collections.
  • Maintain accurate records and protect patient privacy.
  • Support financial outcomes and patient satisfaction.

Benefits

  • Full-time benefits package, including health insurance, retirement plans, and paid time off.
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