Patient Access Representative II - Per Diem

Endeavor Health•Highland Park, NJ
•$20 - $29•Onsite

About The Position

The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. The role supports the patient experience and the hospital’s commitment to high-quality healthcare services. This per-diem position is based in Highland Park, Illinois, with as-needed hours Monday through Friday between 8:30 a.m. and 5 p.m. It includes rotating weekends and holidays and travel to off-site locations in Gurnee or Vernon Hills.

Requirements

  • High school diploma or equivalent required.
  • One year of customer service experience in a healthcare or health insurance-related field required.

Nice To Haves

  • College degree preferred.
  • Basic knowledge of medical terminology and insurance industry terminology preferred.

Responsibilities

  • Act as an internal and external resource for customer groups, providing access to healthcare services in accordance with established policies.
  • Identify payment sources for services, assist with collecting payments, and direct patients or their representatives to financial counseling as appropriate.
  • Maintain accurate electronic medical records and comply with internal and governmental or regulatory requirements.
  • Process patient registrations, schedule appointments, and verify insurance coverage.

Benefits

  • Premium pay for eligible employees.
  • Career pathways to promote professional growth and development.
  • Medical, dental, pet, and vision options.
  • Tuition reimbursement.
  • Free parking.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off and holiday pay.
  • Community involvement opportunities.
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