Patient Access Representative I
About The Position
The Patient Access Representative I is responsible for providing the first impression of Arkansas Children’s and performing basic scheduling and registration functions for outpatient clinics. The role includes collecting complete and accurate demographic and insurance information. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., on the day shift. The position is full time and is designated safety sensitive; candidates who are current users of medical marijuana are not eligible. Arkansas Children’s is a tobacco-free workplace, and flu vaccines are required.
Requirements
- Entry-level role; no prior work experience is required.
- No education requirements.
- Must not be a current user of medical marijuana because the position is designated safety sensitive.
- Must comply with the workplace flu vaccine requirement.
Nice To Haves
- High school diploma, GED, or equivalent.
Responsibilities
- Schedule patient appointments and ensure referrals are obtained.
- Meet or exceed expected productivity and accuracy standards.
- Greet and engage patients, families, and visitors to provide a positive first impression.
- Complete registration and discharge activities, including co-payment collection, MyChart activation, and insurance verification.
- Complete discharge scheduling and ensure follow-up appointments and tests are scheduled.
- Register in one or more Centers in addition to the Home Center, as demonstrated by floating.
- Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
- Participate in activities that enhance the patient experience, including encouraging patients to complete satisfaction surveys.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
