Patient Access Representative I
About The Position
Responsible for creating the first impression of Arkansas Children’s and performing basic scheduling and registration functions for outpatient clinics, including collecting complete and accurate demographic and insurance information. The position is part time and works Monday to Friday from 4:00 a.m. to 8:00 a.m. Most new hires start between $17.20 and $21.50 per hour, depending on experience and qualifications. Arkansas Children’s is a tobacco-free workplace, and flu vaccines are required. This is a safety-sensitive position and cannot be filled by a candidate who is a current user of medical marijuana.
Requirements
- Entry-level position; no work experience is required.
- No education requirements.
Nice To Haves
- High school diploma, GED, or equivalent.
Responsibilities
- Schedule patient appointments and ensure referrals are obtained.
- Meet or exceed expected productivity and accuracy standards.
- Greet and engage patients, families, and visitors to provide a positive first impression.
- Complete registration and discharge activities, including collecting co-payments, activating MyChart, and verifying insurance.
- Complete discharge scheduling and ensure follow-up appointments and tests are scheduled.
- Register patients in one or more centers in addition to the home center, as demonstrated by floating.
- Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
- Participate in activities to enhance the patient experience, including encouraging patients to complete satisfaction surveys.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
