Patient Access Representative I (F)

SSM Health • Madison, WI

65d • Hybrid

About The Position

In this role, you will be able to fill in at any registration desk (once trained) to check in patients and schedule follow up appointments. Must be flexible as working at multiple desks throughout the day is sometimes needed. Will need to travel to multiple sites and accept work assignment changes as early as 6:00am. The department supports all registration at all desks, covering multiple departments. The schedule is variable, potentially starting as early as 6:30 am or going as late as 7 pm, and could include weekends if needed.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required

Nice To Haves

• Must be flexible as working at multiple desks throughout the day is sometimes needed.
• Will need to travel to multiple sites and accept work assignment changes as early as 6:00am

Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Benefits

• SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED