Patient Access Representative 2- Doral

University of Miami•Doral, FL

3d•Onsite

About The Position

The Patient Access Representative 2 registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining relevant documents, and collecting payments. This full-time, on-site role is based at the University of Miami Health System’s Downtown Doral facility.

Requirements

High school diploma or equivalent.
Two years of relevant experience.
General knowledge of office procedures and operations.
Data-entry skills with minimal errors.
Ability to communicate effectively orally and in writing.
Ability to complete assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.

Responsibilities

Obtains, confirms, and enters demographic, financial, and clinical information needed for financial clearance of scheduled patient accounts.
Contacts patients’ families or physicians’ offices to obtain missing insurance information.
Verifies insurance and confirms patient coverage and eligibility; notifies the patient and referring physician if eligibility fails.
Collaborates with scheduling departments to identify add-on patients.
Obtains necessary authorizations, pre-certifications, and referrals.
Notifies patients of liabilities and collects funds.
Maintains appropriate records, files, and accurate documentation in the system of record.
Follows University and unit-level policies and procedures and safeguards University assets.
Performs other duties or responsibilities as necessary.