About The Position

Greets the public, patients, and families. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative job.

Requirements

  • High School/GED required.
  • Two to three years of customer service/public relations experience preferred.
  • Two to three years computer experience preferred.
  • Excellent verbal and written skills required.
  • Ability to work in a fast-paced environment with a positive attitude.
  • Effective time management skills.
  • Efficiency and organizational skills with the ability to multitask.

Nice To Haves

  • Post-secondary education preferred.
  • Will consider one year of previous work experience in other fields.

Responsibilities

  • Greet the public, patients, and families.
  • Obtain and enter demographic, financial and registration information for all patient types.
  • Handle all customer service issues in a customer friendly manner.
  • Collect required fees from patients or authorized representatives.
  • Be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.

Benefits

  • Continuing education
  • Shared Governance
  • Clinical Ladder
  • Nurse Residency
  • Tuition assistance
  • Child care
  • Wellness resources
  • On-site employee pharmacy
  • Health clinic
  • Medical
  • Dental
  • Vision
  • Life insurance
  • Flexible spending
  • Short term and long term disability
  • Several retirement account options with 401K organization match
  • Nurse residency program
  • Tuition assistance
  • Student loan reimbursement
  • On-site training and education opportunities
  • Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application
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