Varied shifts available

HH Health System•Madison, AL

13d

About The Position

The Patient Access Rep greets the public, patients, and families and obtains and enters demographic, financial, and registration information for all patient types. The role handles customer service issues in a customer-friendly manner and collects required fees from patients or authorized representatives. This is an administrative position. The employee must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.

Requirements

High school diploma or GED required.
Excellent verbal and written skills.
Ability to work in a fast-paced environment with a positive attitude.
Effective time management skills.
Efficiency and organizational skills, with the ability to multitask.

Nice To Haves

Post-secondary education preferred.
Two to three years of customer service or public relations experience preferred.
Two to three years of computer experience preferred.
One year of previous work experience in other fields may be considered.

Responsibilities

Greet the public, patients, and families.
Obtain and enter demographic, financial, and registration information for all patient types.
Handle customer service issues in a customer-friendly manner.
Collect required fees from patients or authorized representatives.
Work as scheduled or needed, including alternate shifts, weekends, holidays, and on-call work.

Benefits

Competitive benefits package for eligible employees, including medical, dental, vision, and life insurance.
Flexible spending accounts.
Short-term and long-term disability.
Several retirement account options, including a 401(k) with organization match.
Tuition assistance.
Student loan reimbursement.
On-site training and education opportunities.
Employee discounts on phone providers, local restaurants, show tickets, apartment applications, and more.
Childcare.
Health and wellness programs.
On-site employee pharmacy.
Free health clinic.
Ask about incentives and additional opportunities.