Patient Access Rep-Rehab

Southcoast Health System•Swansea, MA

3d•Onsite

About The Position

Southcoast Health is seeking a Patient Access Rep-Rehab for its Surgery location in Swansea, Massachusetts. Under the general supervision of the Team Leader, Rehab Operations, the position performs office support, coordinates patient care processes, and carries out related duties according to Rehabilitation Services department policies and procedures. The position is scheduled for 24 hours per week on a day shift: Monday and Wednesday, 2:15 p.m.–6:30 p.m.; Tuesday and Thursday, 1:00 p.m.–6:30 p.m.; and Friday, 12:00 p.m.–4:30 p.m. Pay is based on experience, with a stated range of $18.04–$29.05 per hour. Southcoast Health describes itself as a not-for-profit health system serving Southeastern Massachusetts and Rhode Island and emphasizes inclusive, ethical workplaces and community-focused care.

Requirements

Education equivalent to completion of four years of high school, plus specialized courses or training, secretarial school, a diploma, or medical office certification.
Knowledge of medical terminology.
Proficient keyboarding skills.
Strong reasoning and critical-thinking skills.
Proficiency with software applications such as email, Word, Excel, and EHR.
Exceptional customer service skills.
More than three years of related medical office work experience.
CPR certification.
Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption for medical or personal reasons by signing a statement certifying the choice to be exempt once hired.

Nice To Haves

Associate degree preferred.

Responsibilities

Perform office support duties for Rehabilitation Services.
Coordinate various patient care processes.
Perform other related duties in accordance with Rehabilitation Services department policies and procedures.