Patient Access Registrar

Whitfield Regional Hospital • Demopolis, AL

3d

About The Position

The Patient Access Registrar assists the hospital Patient Access Supervisor with planning, organizing, implementing, and communicating activities within the Patient Access department. The role supports patient registration when patients are waiting and Patient Access staff are busy, helps with upfront cash collections when needed, and contributes to process improvement. The registrar maintains positive public relations on behalf of Whitfield Regional Hospital and observes and reports unusual situations, occurrences, conditions, or reactions, including security-related matters. Other duties may be assigned by the Patient Access Supervisor.

Requirements

• High school graduate.
• One year of Patient Access experience.
• Knowledge of Patient Access and customer service.
• Ability to read, write, and speak English and communicate effectively.
• Ability to deal tactfully with personnel, patients, visitors, and the public.
• Ability to assess, distinguish, report, and act upon the physical, social, developmental, and environmental needs of patients admitted to Whitfield Regional Hospital, and knowledge to provide age-specific healthcare to adults, neonates, infants, adolescents, and geriatric patients where appropriate or necessary.
• Ability to demonstrate leadership for Patient Accounting Services staff and to set an example for Patient Access staff.
• Knowledge of organizational and departmental policies, procedures, practices, and guidelines.
• Ability to work harmoniously with department personnel.
• Ability to create and revise schedules for the Patient Access department.
• Ability to understand organizational and departmental operations and collaborate with the Patient Access Supervisor to help resolve tactical problems within defined areas of responsibility.
• Personal integrity, flexibility, and ability to collaborate effectively with other personnel.
• Ability to sit, bend, and move intermittently throughout the workday.
• Ability to use arms, hands, legs, feet, sight, and hearing, or suitable prosthetics, to meet job requirements.
• Good general health and emotional stability.
• Ability to cope with the mental and emotional stress of the position and set the proper example.

Responsibilities

• Assist the Patient Access Supervisor in planning, organizing, implementing, and communicating Patient Access department activities.
• Observe and report unusual situations, occurrences, conditions, or reactions, including those related to hospital security, to the Patient Access Supervisor.
• Collaborate with the Patient Access Supervisor on recommendations for process improvements.
• Register patients when patients are waiting and Patient Access staff are busy.
• Maintain good relations with the public on behalf of Whitfield Regional Hospital and communicate its pursuit of enhanced quality patient care.
• Assist with upfront cash collections when needed.
• Perform other duties as assigned by the Patient Access Supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED