Patient Access Coordinator PRN

BHS•Charlestown, IN

About The Position

The Patient Access Coordinator at BHMG Physical Therapy in Charlestown, Indiana, makes patient appointments and reminder calls; greets and registers patients; verifies demographic and insurance coverage information; and enters information into the appropriate system or patient record. The coordinator collects co-pays and other payments and prepares daily deposit and reconciliation reports. The role also receives and accurately relays phone messages to and from providers, logging them appropriately. The coordinator provides clerical and secretarial support to the office as needed, including typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes, and ordering and maintaining supplies. The role also includes preparing the patient and/or treatment area for treatment, maintaining the department’s physical order, and meeting the needs of patients with impaired mentation, vision, hearing, or mobility. Direct patient care is provided to patients ranging from adolescents through adults to geriatric patients.

Requirements

  • High school diploma or equivalent.
  • Computer skills required.

Nice To Haves

  • Medical terminology skills preferred.
  • Prior medical office experience preferred.

Responsibilities

  • Make patient appointments and reminder calls.
  • Greet and register patients.
  • Verify demographic and insurance coverage information and enter it into the appropriate system or patient record.
  • Collect co-pays and other payments; prepare daily deposit and reconciliation reports.
  • Receive and accurately relay phone messages to and from providers, and log them appropriately.
  • Provide clerical and secretarial support, including typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes, and ordering and maintaining supplies.
  • Prepare the patient and/or treatment area for treatment.
  • Maintain the physical order of the department.
  • Meet the needs of patients with impaired mentation, vision, hearing, or mobility.
  • Provide direct patient care to adolescent, adult, and geriatric patients.
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