Patient Access Coordinator

Merrimack Health • Haverhill, MA

1d

About The Position

Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Ensures that patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patients or their representatives and enters information required for admission into the computer database. Distributes appropriate information to ancillary departments and participates in performance improvement and CQI activities. The role requires excellent communication and customer service skills, professionalism, respect, and dignity when interacting with patients and families, and the ability to be flexible, organized, and function under stressful situations. Performs other related duties as assigned. These statements describe the job's principal functions and are not a detailed description of every work assignment that may be inherent in the role.

Requirements

• High school graduate or equivalent.
• Previous experience with medical terminology.
• Excellent communication skills and ability to deal with individuals at all levels.
• Excellent customer service skills.
• Ability to be flexible, organized, and function under stressful situations.

Responsibilities

• Arrange efficient and orderly admission of inpatients and registration of individuals receiving hospital-based outpatient testing or procedures.
• Ensure patient information is collected and patients are informed of hospital policies and procedures.
• Interview incoming patients or their representatives and enter required admission information into the computer database.
• Distribute appropriate information to ancillary departments.
• Participate in performance improvement and CQI activities.
• Treat patients and families professionally, with respect and dignity.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED