Patient Access Coordinator - UVA Emergency Department

UVA Health•Charlottesville, VA

1d•$20 - $34

About The Position

The Patient Access Coordinator supports registration and patient access services across several outpatient areas, providing a welcoming and knowledgeable first point of contact. This fast-paced, patient-facing role involves registration, insurance verification, accurate documentation, and helping patients access financial assistance resources. The coordinator supports scheduled appointments and walk-in services, including laboratory visits, imaging, EKGs, and other outpatient services, while responding to departmental communications, workflow updates, and system changes. The position offers experience across multiple Patient Access departments within a collaborative health system.

Requirements

High school graduate or equivalent.
At least 2 years of directly relevant experience.
Strong communication skills, including spoken and written communication.
Attention to detail and ability to write legibly and compose messages clearly and concisely.
Adequate auditory and visual skills.
Ability to sit for prolonged periods and perform repetitive computer and mouse use.

Responsibilities

Welcome patients and complete registration and check-in processes.
Verify demographic information, insurance coverage, and required documentation.
Collect patient signatures and ensure registration records are complete and accurate.
Assist patients with financial assistance resources and help eligible individuals navigate application processes.
Support scheduled appointments and walk-in laboratory, imaging, EKG, and other outpatient services.
Respond to departmental communications, workflow updates, and system changes.