Patient Access Coordinator 1

U. S. Digestive Health•Newark, DE

About The Position

The Patient Access Coordinator I provides front desk support in a professional medical office. The role greets patients, manages check-in and check-out, enters and scans information in the EMR, and collects and posts copays and other payments. The coordinator maintains efficient and accurate office communications and acts as a patient advocate and company representative while supporting the office staff with flexibility and cooperation. The position is full-time, with an 8-hour shift Monday through Friday and no weekends required. It involves use of standard office equipment in a medical office environment. Travel is not required.

Requirements

  • High school diploma or GED equivalent.
  • Minimum of 2–3 years of experience in a medical or office setting.
  • Medical terminology competency.
  • Strong organizational and communication skills.
  • Customer-service orientation.
  • Must be authorized to work in the United States for any employer.

Nice To Haves

  • Experience with EMR systems is preferred.

Responsibilities

  • Greet patients at check-in and check-out.
  • Enter demographic information and scan information into the EMR.
  • Obtain patient copays and other payments and post them as needed.
  • Maintain office communications efficiently and accurately.
  • Act as a patient advocate and company representative.
  • Remain a flexible, cooperative, and supportive member of the office staff.
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