Patient Access Coordinator 1

US Digestive Health•Newark, DE

About The Position

The Patient Access Coordinator I provides front desk support in a professional medical office. The role greets patients, manages check-in and check-out procedures, enters demographic and scan information into the EMR, and collects and posts patient copays and other payments. The coordinator maintains office communications, serves as a patient advocate and company representative, and supports office staff with flexibility and cooperation. This is a full-time position with an 8-hour shift Monday through Friday; weekends are not required. The role uses standard office equipment and does not require travel. The employee must be authorized to work in the United States for any employer.

Requirements

  • High school diploma or GED equivalent.
  • At least 2–3 years of experience in a medical or office setting.
  • Strong organizational and communication skills.
  • Customer-service orientation.
  • Medical terminology competency.

Nice To Haves

  • Experience with EMR systems is preferred.

Responsibilities

  • Greet patients at check-in and check-out.
  • Enter demographic and scan information into the EMR.
  • Obtain patient copays and other payments and post them as needed.
  • Maintain office communications efficiently and accurately.
  • Act as a patient advocate and company representative.
  • Remain a flexible, cooperative, and supportive member of the office staff.
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