Patient Access Associate (Full-time; Days) - East Jefferson General Hospital Transplant Clinic

LCMC Health • Metairie, LA

4d

About The Position

The Patient Access Associate works in the East Jefferson General Hospital Transplant Clinic, serving as an initial point of contact for patients. The role welcomes patients, schedules appointments, manages check-ins, and maintains accurate and secure patient information. It helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure. The associate works closely with providers and clinic staff to support smooth clinic operations.

Requirements

• High school diploma or GED, or equivalent experience.
• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographic information.
• Scan documents and verify coverage.
• Explain patients’ financial responsibility and collect payments when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED