About The Position
The Patient Access Associate in Central Scheduling & Financial Clearance connects with patients before their visits. The role schedules appointments, verifies insurance, and helps patients understand expected financial responsibilities, supporting smoother visits and a better experience for patients and care teams. The associate serves as a link between patients, providers, and payers, delivering clear, accurate, and empathetic service. The position is based at LCMC Health Westpark Campus and is full-time on the day shift. The listed minimum qualification is a high school diploma/GED or equivalent, or two years of work experience.
Requirements
- Strong customer service and communication skills.
- Attention to detail and comfort working with insurance and financial data.
- Ability to explain complex information in a clear, patient-friendly way.
- High school diploma/GED or equivalent, or two years of work experience.
Responsibilities
- Schedule and coordinate patient appointments across clinic and hospital services.
- Verify insurance eligibility and obtain authorizations as needed.
- Review and confirm demographic and financial information.
- Explain financial responsibility, estimates, and payment options.
- Assist patients with financial assistance or referrals when appropriate.
- Communicate with clinical teams to ensure visits are financially cleared.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
