Patient Access Associate - Level 1 Trauma
About The Position
The Patient Access Associate I – ED accurately identifies and registers patients at a Level 1 Trauma Center. This is the first level of a three-level career ladder and provides support to visitors, patients, and families. Although the position is non-clinical, the associate performs assigned functions alongside clinical care teams within the clinical care environment. Work takes place in a high-volume, emergent setting using mobile workstations. Emergency Department team members register patients of all ages and backgrounds who may be experiencing acute mental health crises, physical or emotional trauma, or critical care situations. Each shift involves exposure to high-acuity cases and sensitive patient and visitor situations.
Requirements
- Computer and data-entry experience.
- Ability to use Microsoft Word, email, and internet communication.
- Ability to work accurately and effectively with electronic systems.
Nice To Haves
- High school diploma or GED preferred.
- Related experience in healthcare or customer service preferred.
Responsibilities
- Accurately identify and register patients in the Emergency Department.
- Provide support to visitors, patients, and families.
- Perform assigned functions alongside members of clinical care teams in the clinical care environment.
Benefits
- Paid parental leave
- Flexible work options
- Student loan assistance
- Professional development opportunities
- Well-being resources
- Comprehensive benefits
- Recognition programs
- Career growth opportunities
- Shift differentials or other incentives, where applicable
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
