Patient Access Assistant Manager
Cayuga Medical Center
•$65,000 - $78,000•Onsite
About The Position
The Assistant Manager, Patient Access oversees daily operations of the Patient Access team across the system. The role ensures accurate registration, financial intake, compliance with service standards, and an exceptional patient experience. The position is based at Arnot Ogden Medical Center in Patient Registration Services and is scheduled for Monday through Sunday days.
Requirements
- High school diploma or equivalent.
- At least three years of healthcare, billing, or revenue cycle experience.
Nice To Haves
- Supervisory experience.
- Knowledge of medical terminology.
Responsibilities
- Oversee daily Patient Access operations, staffing, productivity, and compliance with service standards.
- Keep the Patient Access Manager and Director informed about service-standard goals, performance evaluations, disciplinary issues, statistical data, and other issues involving the Patient Access team.
- Complete regular quality audits to ensure accurate patient registration, insurance verification, documentation, and charge entry.
- Lead point-of-service collections and support patient financial discussions.
- Prepare work schedules and coordinate and assign daily duties to staff.
- Ensure employees comply with attendance guidelines and that timecards accurately record time worked.
- Coordinate training for the Patient Access team, provide coaching, and ensure timely completion of performance evaluations.
- Conduct quality audits, monitor trends, and implement process improvements.
Benefits
- Competitive wages.
- Comprehensive benefits.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
