PATH Outreach & Engagement Case Manager

Columbus House • Middletown, CT

8d

About The Position

Columbus House seeks a PATH Outreach & Engagement Case Manager to support and connect people experiencing homelessness or at imminent risk with housing, education, employment, vocational, spiritual, recreational, medical, and treatment resources. The role aims to reduce homelessness among people in Middlesex County who are affected by mental illness and/or substance abuse. The position provides community-based outreach and a full range of case management services to people who may be disengaged from services.

This is a full-time, 32-hour-per-week, non-exempt, non-essential position. The schedule is Tuesday through Friday, 8 a.m. to 4 p.m., with some evenings required. The role includes one evening a week at the local Warming Center during the winter season, after 9 p.m. The position reports to the Manager of Middlesex Services.

Requirements

• Bachelor's degree required, or four or more years of experience working as a case manager in an outreach or substance abuse position.
• Experience working with people who are homeless, have histories of mental health issues and substance abuse, and are currently disengaged from services.
• Knowledge of outreach activities, engagement skills, basic entitlements, housing, state and community resources, and mental health issues.
• Organizational and networking skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities.
• Sensitivity to working with people from diverse cultural backgrounds.
• Knowledge of trauma-informed and gender-specific care services.
• Computer literacy and ability to learn new software programs.
• Valid driver's license and good driving record.

Nice To Haves

• Master's degree preferred.
• Harm reduction skills and knowledge of PTSD.
• Bilingual English/Spanish.

Responsibilities

• Conduct street outreach to consumers with histories of homelessness, mental illness, substance abuse, unemployment, incomplete education, and limited employment skills who are disengaged from services.
• Provide a full range of case management services in community settings, including soup kitchens, shelters, and on the streets.
• Support consumers in accessing housing, educational, employment, vocational, spiritual, recreational, medical, and treatment resources.
• Work collaboratively with other outreach case managers and shelter case managers.
• Attend required network and staff meetings.
• Meet regularly with the Middlesex and Transitional Programs Manager for supervision and review the caseload weekly.
• Complete required monthly, weekly, and daily charting and movement reports.
• Collaborate with the CAN Entry and Exit process in the Middlesex region.
• Work one evening per week at the local Warming Center during the winter season, after 9 p.m.
• Complete required documentation accurately and on time.
• Enter client data completely, accurately, and on time into the Case Worthy computer program.
• Perform other related duties as assigned.

Benefits

• Group medical, dental, and vision insurance.
• Accidental Death & Dismemberment and Long-Term Disability insurance.
• 401(k) retirement plan with employer matching contribution.
• Paid time off for sickness, vacation, personal leave, jury duty, and bereavement.
• 10 paid holidays.
• Array of voluntary coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level