PATH Outreach & Engagement Case Manager
About The Position
Columbus House seeks a PATH Outreach & Engagement Case Manager to support and connect consumers experiencing homelessness or at imminent risk with housing, education, employment, vocational, spiritual, recreational, medical, and treatment resources. The role aims to reduce homelessness among people in Middlesex County who struggle with mental illness and/or substance abuse. The Case Manager provides outreach and a full range of community-based case management services to individuals who may be disengaged from services. This is a full-time position listed as 32 hours per week. The schedule is Tuesday through Friday, 8:00 a.m. to 4:00 p.m., with some evenings required, including one evening per week at a local Warming Center during the winter season after 9:00 p.m. The position is FLSA non-exempt and non-essential, and reports to the Manager of Middlesex Services.
Requirements
- Bachelor of Arts degree, or a master's degree preferred, or four or more years of experience working as a case manager in an outreach or substance abuse position.
- Experience working with people who are homeless, have histories of mental health issues and substance abuse, and are currently disengaged from services.
- Knowledge of outreach activities, engagement skills, basic entitlements, housing, state and community resources, and mental health issues.
- Organizational and networking skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities.
- Sensitivity to working with people from various cultural backgrounds and knowledge of trauma-informed and gender-specific care services.
- Computer literacy and ability to learn new software programs.
- Valid driver's license and good driving record.
Nice To Haves
- Master's degree.
- Harm reduction skills.
- Knowledge of PTSD.
- Bilingual English/Spanish.
Responsibilities
- Conduct street outreach to consumers with histories of homelessness, mental illness, substance abuse, unemployment, incomplete education, and limited employment skills who are disengaged from services.
- Provide a full range of case management services in community settings, including soup kitchens, shelters, and on the streets.
- Team with and support other outreach and shelter case managers as appropriate.
- Attend required network and staff meetings.
- Meet regularly with the Middlesex and Transitional Programs Manager for supervision, review the caseload weekly, and complete required monthly, weekly, and daily charting and movement reports.
- Collaborate with the CAN Entry and Exit process in the Middlesex region.
- Work one evening per week at the local Warming Center during the winter season after 9:00 p.m.
- Complete required documentation accurately and in a timely manner.
- Enter required client data completely, accurately, and promptly into the Case Worthy computer program.
- Perform other related duties as assigned.
Benefits
- Group medical, dental, and vision insurance.
- Accidental Death & Dismemberment and long-term disability insurance.
- 401(k) retirement plan with employer matching contribution.
- Paid time off for sickness, vacation, personal matters, jury duty, and bereavement.
- 10 paid holidays.
- Array of voluntary coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
