Passenger Services Agent (Full Time)
About The Position
Huntleigh USA Corporation is seeking a full-time Passenger Services Agent to provide wheelchair assistance and mobility support to airline passengers at St. Louis Lambert International Airport. The role involves transporting passengers throughout the airport and providing a safe, professional, and positive travel experience in a fast-paced airport environment. The shift is overnight, from 10:30 PM to 7:00 AM, with days varying according to operational needs, including weekends and holidays. Candidates must bring two valid forms of identification to the interview; qualified candidates may receive an on-the-spot offer.
Requirements
- Reliable transportation.
- Ability to read, write, speak, understand, and follow verbal and written instructions in English.
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Must successfully pass a drug and alcohol screening (DOT or non-DOT, as applicable) and participate in random testing programs.
- Must be able to obtain and maintain airport security clearance.
- High school diploma or GED is preferred; the qualifications section notes that a high school diploma or equivalent may be required in some locations.
- Frequent walking and standing throughout the entire shift.
- Ability to push wheelchairs for extended periods.
- Ability to lift, carry, push, pull, and/or hold up to 75 pounds.
- Ability to bend, squat, stoop, reach, and perform repetitive physical movements.
- Ability to work indoors and outdoors in various weather conditions.
Responsibilities
- Safely transport passengers to and from gates, baggage claim areas, security checkpoints, and other airport locations.
- Provide special assistance, directions, and general airport information to passengers.
- Deliver customer service while maintaining a positive and professional attitude.
- Communicate with dispatchers, gate agents, airline personnel, and fellow team members.
- Coordinate wheelchair assistance requests and passenger assignments.
- Comply with TSA screening requirements and airport security procedures.
- Complete required wheelchair service logs and documentation.
- Report accidents, incidents, or unusual situations according to company procedures.
- Maintain a safe working environment and remain alert to potential hazards.
Benefits
- Competitive pay
- Paid training
- Career growth opportunities
- Team-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
