Part-Time Passenger Assistance Agent - PNS
About The Position
Unifi is seeking a Passenger Assistance Agent to provide wheelchair assistance to international passengers at the airport, from curbside through the aircraft. No experience is required, and paid training is provided. The role is based in Pensacola, Florida, and involves working rotating shifts and hours, including nights, weekends, holidays, and overtime. Employees must be able to work outdoors in weather that may include severe seasonal conditions. Unifi describes its aviation services work as focused on helping aircraft and passengers reach their destinations safely and providing an exceptional experience. The company seeks individuals who are passionate, have integrity, and consider how their words and decisions affect employees, customers, and partners.
Requirements
- High school diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required by airport, state, or customs requirements.
- Proficient in English.
- Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
- Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
- Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
- Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.
Nice To Haves
- Knowledge of another language, such as Spanish.
- No prior experience is required; paid training is provided.
Responsibilities
- Push wheelchairs for passengers requiring assistance while providing a professional customer experience.
- Assist passengers requiring wheelchair assistance with transporting, checking in, or claiming baggage.
- Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
- Gather wheelchairs from the concourse and return them to the staging area.
- Follow safety procedures and policies and complete work in a safe and secure manner according to company safety and operational standards.
- Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
- Perform other related duties as assigned within the appropriate skill and experience capabilities for the position.
Benefits
- Flight privileges after 30 days for employees and eligible family members.
- Weekly pay for hourly employees.
- Paid time off for full-time employees.
- Comprehensive medical, dental, and vision insurance for full-time employees.
- 401(k) for all employees.
- Exclusive discounts and additional wellness programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
