PAS Rep II Part-Time Weekends

Baptist Health•Jacksonville, FL
•Onsite

About The Position

This role serves as the entry point into the Patient Access career path for candidates with relevant experience in customer service, healthcare, insurance, scheduling, registration, call center, or administrative support. The representative supports timely and accurate patient registration, scheduling, pre-registration, insurance verification, financial clearance, and point-of-service collection activities in a fast-paced hospital environment, handling both straightforward and complex scenarios. The Representative II is expected to quickly develop proficiency in front-end revenue cycle workflows while providing patients and families with a professional, compassionate, and service-oriented first impression. The primary location is the South - Main Building, 14550 Old St Augustine Rd, Jacksonville, FL 32258.

Requirements

  • Relevant experience in customer service, healthcare, insurance, scheduling, registration, call center, or administrative support.

Responsibilities

  • Support patient registration and scheduling.
  • Support pre-registration and insurance verification.
  • Support financial clearance and point-of-service collection activities.
  • Handle both straightforward and complex patient access scenarios.
  • Develop proficiency in front-end revenue cycle workflows.
  • Provide a professional, compassionate, and service-oriented first impression for patients and families.
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