Part Time Party/Event Host- Front End

Michaels•Carson City, NV

1d•Onsite

About The Position

The Party/Event Host plans, coordinates, and facilitates events—including children’s birthday parties and craft classes—at a Michaels store. The role creates a fun, engaging, and stress-free experience for guests of all ages by demonstrating crafts, leading activities, arranging event add-ons, communicating with clients and store colleagues, and adapting plans to client needs. The host also handles event administration, prepares backup plans, ensures client satisfaction, and maintains cleanliness and safety before, during, and after events. The role also supports store operations and customer service. Responsibilities include helping customers find products and solutions, providing fast and friendly checkout, promoting Rewards and Private Label Credit Card programs, supporting online order pickup and ship-from-store processes, and assisting with truck unloading, stocking, merchandise recovery, planograms, and store cleanliness. Team members follow company procedures and safety standards, support shrink-prevention programs, and are cross-trained in Custom Framing sales and production. The position is part-time and based in a public retail store. Work may include nights, weekends, and early mornings. The store’s public areas are climate controlled, though some stock rooms may not be; occasional outdoor work may occur while retrieving carts or unloading trucks. The frame shop has a glass cutter and heat press.

Requirements

Retail and/or customer service experience is required.
Experience working with children and children’s events is required.
Excellent people skills and the ability to interact effectively with guests of all ages and coworkers.
Ability to handle job stress and remain positive and respectful, including in difficult situations.
Good written, verbal, and nonverbal communication and listening skills.
Organizational skills, interpersonal skills, and creative problem-solving skills.
Energetic and enthusiastic personality.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes; and access high shelves using a ladder or similar equipment.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other activities.
Engage guests of all ages and demonstrate or instruct participants in craft projects, face painting, and other activities.
Arrange event add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members; answer emails, make phone calls, and complete event paperwork.
Adjust event plans to client feedback and needs, prepare backup or emergency plans, and ensure client satisfaction.
Set up, break down, and clean event areas, upholding cleanliness and safety standards.
Help customers locate products and find solutions, and provide a fast, friendly checkout experience.
Promote the Rewards program and Private Label Credit Cards, complete enrollments, and educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, planogram processes, Store in Stock Optimization (SISO), and ad-set duties as assigned.
Complete merchandise recovery and maintenance, support shrink and safety programs, and follow company policies, procedures, and standards.
Interact respectfully and positively with customers and coworkers and serve as a role model for other team members.
Cross-train in Custom Framing sales and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining restroom cleanliness.
Perform other duties as assigned.