Parts Warehouse / Parts Counter Attendant

Cleveland Brothers Equipment Co•West Manchester Township, PA

3d•Onsite

About The Position

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Counter / Parts Warehouse. Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals. At the direction of the Parts Manager, the Parts Counter / Warehouse position will be required to excel in all clerical and warehouse areas of Parts Operations that may include but not be limited to:

Requirements

High School Diploma or GED required
Three or more years of strong customer service support experience in a mechanical / parts environment, demonstrating ability to quickly learn to use various computer systems is strongly preferred
Candidate must have effective written and verbal communication skills
Must have mechanical aptitude
Intermediate computer, keyboarding, MS Word and Excel
Ability to learn new software products: Warrtrack, literature/media requests, SIB requests etc.
Skilled in cash and credit card handling/reconciliation/refunds
Basic skills in shipping, receiving, freight in bound and out bound
Must be able to lift 50 lbs

Nice To Haves

Associates degree in a business discipline or Technical school is preferred
Familiarity with product line a plus

Responsibilities

Maintain a clean safe work environment
Strong customer service skills
Parts counter sales
Safely and efficiently operate a forklift
Load and unload parts truck and freight deliveries
Efficiently and accurately pick, put away and deliver parts orders to designated shop and will call areas
Ability to fabricate hoses
Ability to inspect and process cores and warranty accurately and efficiently
Ability to understand the basic principles of inventory control
The ability to perform tasks with little or no supervision
Accurately complete all paperwork and required documentation
Resolve problems and make sound decisions
Organized and detail oriented with the ability to effectively handle multiple tasks
Work independently & efficiently in a fast paced environment
Perform additional tasks as directed
Work regular overtime as required
Familiarity with product line a plus
Responsible to maintain professional behavior consistent with the Mission, Vision and values of Cleveland Brothers