Parts Counter Attendant

Cleveland Brothers Equipment Co•Turbotville, PA

About The Position

Cleveland Brothers Equipment Co., Inc., the exclusive Cat® dealer for western and central Pennsylvania, northern West Virginia, and western Maryland, is seeking a motivated self-starter to join its parts team. The Parts Counter Attendant supports customers and shop mechanics with parts requests, orders Caterpillar and Allied parts, uses parts databases, researches back-orders, and checks customer credit status. Candidates should have mechanical aptitude, familiarity with the product line, customer service skills, intermediate computer and keyboarding skills, and the ability to learn new systems. Graduation from a technical school or military school, or relevant work experience acceptable to the company, is required.

Requirements

  • Mechanical aptitude.
  • Familiarity with the product line.
  • Customer service skills.
  • Intermediate computer and keyboarding skills.
  • Ability to learn new systems.
  • Graduate of a technical school, military school, or relevant working experience acceptable to the company.

Responsibilities

  • Answer parts phone calls.
  • Assist customers with their parts needs.
  • Issue parts to shop mechanics.
  • Place orders for Caterpillar and Allied parts.
  • Use parts databases and research back-orders.
  • Research customer credit status.

Benefits

  • Competitive compensation.
  • Medical, dental, vision, and life insurance available starting on day one.
  • 401(k) match.
  • Short- and long-term disability coverage.
  • Health savings account.
  • Paid time off (PTO).
  • Profit Sharing Account.
  • Career advancement opportunities across 29 locations.
  • Job stability.
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