Parts Counter Attendant

Cleveland Brothers Equipment•Bridgeport, WV

About The Position

Cleveland Brothers has an immediate opportunity for a Parts Counter Attendant. The role assists customers and shop mechanics with parts needs and supports parts ordering and research. The ideal candidate has parts skills, some industrial background (preferably on-highway trucks or similar), a positive attitude, and a genuine desire to assist customers. A wide range of backgrounds and work experience is acceptable, including technical school, military, and on-the-job experience.

Requirements

  • Mechanical aptitude.
  • Familiarity with the product line.
  • Customer service skills.
  • Intermediate computer and keyboarding skills.
  • Ability to learn new systems.
  • Ability to remain seated for extended periods while working at a computer.
  • Frequent use of hands and fingers for keyboarding, data entry, and operating standard office equipment.
  • Ability to view and read information on a computer screen for prolonged periods.
  • Frequent verbal and written communication with employees, managers, and external contacts.
  • Ability to move about the office to attend meetings, access files, and use office equipment.
  • Ability to occasionally lift, carry, push, or pull office materials weighing up to 10 pounds.
  • Ability to maintain concentration and perform detailed work in a fast-paced office environment.
  • Manual dexterity sufficient to operate a computer, telephone, copier, and other standard office equipment.
  • Ability to bend, reach, and stoop occasionally to access files, supplies, or equipment.

Nice To Haves

  • Parts skills.
  • Some industrial background, preferably in on-highway trucks or similar.
  • Technical school, military, or on-the-job experience.

Responsibilities

  • Answer parts phone calls.
  • Assist customers with their parts needs.
  • Issue parts to shop mechanics.
  • Place orders for Caterpillar and Allied parts.
  • Use parts databases.
  • Research back-orders.
  • Research customer credit status.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) match
  • Short- and long-term disability
  • Health savings account
  • Paid time off (PTO)
  • Profit sharing account
  • Competitive compensation
  • Advancement opportunities
  • Job security
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