Parts Supervisor

Utility Keystone Trailer Sales•Manheim, PA

5d•$70,000 - $80,000

About The Position

The Parts Supervisor leads the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. The supervisor assumes day-to-day leadership of the department when the Parts Manager is unavailable. The role focuses on leadership, warehouse operations, inventory control, sales and gross profit, and team development. Sales staff do not report to this role.

Requirements

High school diploma or GED required.
Valid driver license required.
Proficient in using computers, Microsoft Office, email, and other common software.
Comfortable using common hand tools.
Able to make sound decisions, hold others accountable, and handle conflict calmly.
Professional, trustworthy, self-motivated, and able to manage multiple priorities.

Nice To Haves

Three to five years of related parts, warehouse, operations, or sales experience preferred.
Previous leadership or supervisory experience preferred.
Servant leader who leads by example, demonstrates humility, and earns trust.
Strong operational, organizational, inventory, and process improvement skills.
Sales-minded and customer-focused with an understanding of revenue and gross profit.
Strong communicator and team builder who wants to grow into greater leadership.

Responsibilities

Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety.
Coach and hold the operations team accountable while building a strong, team-first culture.
Lead the department and make routine operating decisions when the Parts Manager is unavailable.
Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
Support customer needs, quotes, counter sales, follow-up, and sales opportunities.
Build strong relationships with customers, vendors, sales staff, and UKTS departments.
Use technology to improve accuracy, throughput, customer service, and profit.
Train team members, develop future leaders, and prepare for greater responsibility.
Reinforce company safety standards, policies, and procedures.
Perform other duties assigned by the Parts Manager.