Parts Supervisor

Weisiger Group•Gastonia, NC

About The Position

The Parts Supervisor is responsible for the performance of the local branch parts department, including operations, revenues, expenses, profitability, assets, budgeting, and financial management. The position helps ensure effective parts distribution and customer service while coordinating with service departments and supporting the productivity and development of branch parts personnel. The role has supervisory responsibilities and includes parts logistics, inventory and supply management, merchandising support, and compliance with safety and contamination-control guidelines.

Requirements

Five years of Parts experience, including effectively performing Parts department tasks such as inventory control and asset management.
Uncompromising integrity, moral values, ethics, and honesty; be truthful and straightforward.
Strong management skills, including motivating, change management, conflict resolution, performance enhancement, organization, coordination, and project management.
Demonstrated experience and ability in parts distribution, human relations, training, and customer satisfaction.
Ability to think beyond current circumstances, develop effective solutions, and recognize unique opportunities.
Ability to generate ideas, brainstorm, and conceive multiple solutions.
Strong planning ability that connects corporate vision to decisions.
Current knowledge and appreciation of all parts functions, with the ability to delegate responsibility effectively.
Intermediate PC skills, especially with MS Excel, SAP, and Word preferred.
Ability to perform the essential duties, with reasonable accommodations available for qualifying individuals.

Nice To Haves

Intermediate PC skills, especially with MS Excel, SAP, and Word.

Responsibilities

Provide input on staffing for local parts operations, including assigning job responsibilities and supporting productivity, quality, and the overall work environment.
Foster a team atmosphere, maintain employee satisfaction and productivity, and hold employees accountable.
Meet department objectives aligned with the Corporate Mission and Value Statement.
Work with the Manager and Human Resources to ensure and monitor compliance with safety and contamination-control guidelines.
Conduct mid-year and annual Performance Development Plans with branch parts personnel.
Work with the Manager on point-of-sale merchandising opportunities in the retail lobby.
Coordinate seamlessly with Service Departments to provide product support to customers.
Support and communicate effectively with parts and service associates.
Manage parts logistics, including transportation, vehicle maintenance, routes, and parts drops.
Address problems as they arise, consulting with coworkers or a supervisor when necessary.
Review operational supplies daily and follow appropriate ordering procedures.
Use DBS, SIS, ANTARES, SAP, and other provided applications to support quality customer service.
Review and validate that parts are in usable and returnable condition for returns.
Ensure accurate and timely delivery of parts ordered by internal and external customers.
Perform general housekeeping duties as assigned.
Perform other duties as assigned.