Parts Specialist Motorcycle ATV Powersports

ca71f8dc-fdc7-4011-88c7-fd937a5fe3f7 • Chattanooga, TN

1d • $35,000 - $55,000

About The Position

Parts Specialists are the sales force of the retail parts department. They handle customer transactions from start to finish while striving to achieve department and personal goals. The role involves supporting a seamless customer experience, meeting revenue and margin goals, maintaining product and industry knowledge, managing customer relationship systems, and ensuring accurate, organized inventory and a clean showroom.

Requirements

• Ability to work regular scheduled store hours, including 9 or more hours per day and weekends.
• Ability to work in a high-stress environment and meet tight deadlines, including longer or later hours as needed.
• Ability to engage and interact continually with clients and employees through communication methods including phone and computer use.
• Ability to occasionally lift up to 35 pounds and push over 100 pounds.

Responsibilities

• Model the company mission and core values.
• Work effectively with employees, departments, and locations to create a seamless customer experience and promote teamwork and store profitability.
• Support team member performance through ongoing evaluations, recognition, rewards, and coaching.
• Maintain accountability for cleanliness, organization, and safety standards.
• Continually learn and apply selling skills, strategies, and techniques; complete OEM or vendor training within company timelines; maintain product, market, and industry knowledge.
• Achieve predetermined personal and department revenue and margin goals through effective merchandising and selling.
• Manage CRM systems to maximize leads and customer loyalty and retention.
• Communicate inventory information accurately and effectively to internal and external customers.
• Maintain inventory accuracy by controlling shrinkage and obsolescence, organizing inventory, and ensuring the customer-facing showroom meets or exceeds company cleanliness standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed