Parts Specialist Motorcycle ATV Powersports

ca71f8dc-fdc7-4011-88c7-fd937a5fe3f7•Gadsden, AL
•$35,000 - $55,000

About The Position

Parts Specialists are the sales force of the retail parts department. They handle customer transactions from start to finish while working to achieve department and personal goals. The role combines customer service and sales with teamwork, merchandising, inventory accuracy, and ongoing product and industry learning. Compensation is hourly plus commission.

Requirements

  • Regular attendance during normal scheduled store hours.
  • Ability to work 9 or more hours per day and weekends.
  • Ability to work in a high-stress environment and under tight deadlines, including longer or later hours as needed.
  • Ability to continually engage and interact with clients and employees throughout the workday using communication methods including phone and computer.
  • Occasional lifting of up to 35 pounds.
  • Occasional pushing of up to 100 or more pounds.

Responsibilities

  • Model the company mission and core values.
  • Work effectively with employees, departments, and locations to provide customers with a seamless experience and promote teamwork and store profitability.
  • Support team-member performance through ongoing evaluations, recognition, rewards, and coaching.
  • Maintain accountability for cleanliness, organization, and safety standards.
  • Continually learn and apply selling skills, strategies, and techniques; complete OEM or vendor training within company timelines; and maintain product, market, and industry knowledge.
  • Achieve predetermined personal and department revenue and margin goals through effective merchandising and selling.
  • Manage CRM systems to maximize leads and customer loyalty and retention.
  • Communicate inventory information accurately and effectively to internal and external customers.
  • Maintain inventory accuracy by controlling shrinkage and obsolescence, keeping inventory organized, and ensuring the customer-facing showroom meets or exceeds company cleanliness standards.
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