Parts Specialist I VDOT

Mancon•South Hill, VA

About The Position

The Parts Specialist I provides counter service to VDOT employees who need parts or equipment to perform their jobs. The role assists with inventory control, data entry in inventory systems, customer service, and may occasionally involve driving a MANCON vehicle to pick up parts. The compensation range is $13.00 to $22.62 per hour. Placement within the range is based on relevant experience, certifications, and/or demonstrated skills aligned with the role requirements. The position also provides 24-hour support during emergency and/or critical operations, travels to pick up parts, and assists with inventory research and other duties as assigned.

Requirements

  • Valid driver’s license and two years of driving experience.
  • One year of experience with auto parts or heavy-duty truck parts.
  • Availability to provide 24-hour support during emergency and/or critical operations.
  • Ability to obtain and maintain a forklift license.

Nice To Haves

  • Delivery driver experience.
  • Inventory or warehouse experience.
  • One year of computer experience.
  • Ability to obtain and maintain P1 or P2 ASE certification.

Responsibilities

  • Provide quality customer service, including greeting customers and answering questions about parts availability.
  • Review, become familiar with, and adhere to the Product Group Catalog, Policy and Procedures Manual, MANCON SOPs, and Safety Manual.
  • Review customer requisition forms for completeness, including signatures, timestamps, part numbers, descriptions, and quantities.
  • Ask appropriate questions to ensure the correct parts are researched and provided, and inform customers when requested parts are available.
  • Drive a vehicle to designated locations to purchase or pick up parts.
  • Provide required company documentation to vendors, such as tax-exempt forms and credit references.
  • Review vendor invoices for accuracy of pricing and quantities.
  • Return products to the MANCON location in a timely manner.
  • Assist with generating customer requisition invoices and entering vendor receiving documents in the inventory system.
  • Assist with weekly inventory cycle counts and counts during site wall-to-wall inventories.
  • Follow established vehicle and equipment maintenance guidelines.
  • Provide 24-hour support during emergency and/or critical operations.
  • Travel to locations to pick up parts and assist with inventory research projects as requested.
  • Adhere to required procedures and participate in the SCM continuing training program.
  • Perform other duties as assigned.
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