Parts Specialist II VDOT

Mancon • Christiansburg, VA

2d

About The Position

The Parts Specialist II provides counter service to VDOT employees who need parts and equipment to perform their jobs. The role supports inventory control, data entry in inventory systems, and customer service, and may occasionally involve driving a MANCON vehicle to pick up parts. The specialist demonstrates proficiency in sourcing parts, mastery of procedures, and exceptional customer service. This is an hourly position paying $13.00 to $24.89 per hour. Placement within the range depends on relevant experience, certifications, and/or demonstrated skills aligned with the role requirements.

Requirements

• One year of computer experience.
• Availability for 24-hour support during emergency and/or critical operations.
• Valid driver's license and two years of driving experience.
• Five years of experience with auto or heavy-duty truck parts; P1 or P2 ASE certification may substitute for two years of experience.

Nice To Haves

• Delivery driver experience.
• Inventory experience.
• Ability to obtain and maintain a forklift license.

Responsibilities

• Provide quality customer service, including attention to detail and greeting customers.
• Review and follow the Product Group Catalog, Policy and Procedures Manual, MANCON SOPs, and Safety Manual.
• Review customer requisition forms for required signatures, timestamps, part numbers, descriptions, and quantities.
• Answer questions about part availability, ask questions to ensure the correct parts are researched and provided, and inform customers when requested parts are available.
• Drive a vehicle to designated locations to purchase or pick up parts.
• Provide vendors with company documentation as required, such as tax-exempt forms and credit references.
• Review invoices at vendor locations for accuracy of pricing and quantities.
• Return products to the MANCON location in a timely manner.
• Assist with generating customer requisition invoices and entering vendor receiving documents in the inventory system.
• Assist with weekly inventory cycle counts and counts during wall-to-wall inventories.
• Follow established vehicle and equipment maintenance guidelines.
• Provide 24-hour support at the VDOT location during emergencies.
• Travel to locations to pick up parts and assist with inventory research projects as requested.
• Adhere to required procedures and participate in the SCM continuing training program.
• Assist with other duties as assigned.
• Use training, knowledge, and experience to independently research and solve day-to-day issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed