Parts Specialist II VDOT

Mancon Inc.•Christiansburg, VA

4d•$13 - $25

About The Position

The Parts Specialist II provides counter service to VDOT employees who need parts and equipment to perform their jobs. The role supports inventory control, data entry in inventory systems, and customer service, and may occasionally involve driving a MANCON vehicle to pick up parts. The specialist is expected to demonstrate proficiency in sourcing parts, mastery of procedures, and exceptional customer service. This is an hourly position paying $13.00 to $24.89 per hour. Placement within the range depends on relevant experience, certifications, and/or demonstrated skills that align with the role requirements. Work is mostly performed in storerooms and warehouses, which may have uncontrolled temperatures and dirt, dust, or damp conditions. Work is also performed in vehicles while traveling to sites. The position requires 24-hour availability at the VDOT location during emergencies or critical operations.

Requirements

One year of computer experience.
Availability for 24-hour support during emergency and/or critical operations.
Valid driver's license and two years of driving experience.
Five years of experience with auto or heavy-duty truck parts; P1 or P2 ASE certification may substitute for two years of experience.
Ability to meet the physical demands of medium work: exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
Ability to perform essential activities including driving, lifting, reaching, sitting, standing, stooping, and walking.

Nice To Haves

Delivery driver experience.
Inventory experience.
Ability to obtain and maintain a forklift license.

Responsibilities

Provide quality customer service, meet and greet customers, and answer questions about parts availability.
Review and follow the Product Group Catalog, Policy and Procedures Manual, MANCON SOPs, and Safety Manual.
Review requisition forms for correct signatures, timestamps, part numbers, descriptions, and quantities.
Ask appropriate questions to research and provide the correct parts, and inform customers when requested parts are available.
Drive a vehicle to designated locations to purchase or pick up parts; provide required company documents to vendors; check invoices for pricing and quantity accuracy; and return products to the MANCON location promptly.
Assist with generating customer requisition invoices and entering vendor receiving documents in the inventory system.
Assist with weekly inventory cycle counts and counts during site wall-to-wall inventories.
Follow established vehicle and equipment maintenance guidelines.
Provide 24-hour support at the VDOT location during emergencies and travel to locations to pick up parts.
Assist with inventory research projects as requested and adhere to required procedures.
Participate in the SCM continuing training program and assist with other duties as assigned.
Use training, knowledge, and experience to research and solve day-to-day issues independently.