Auto Parts Specialist II NJDOT

Mancon•Toms River, NJ

About The Position

The Parts Specialist II provides counter service to NJDOT employees who need parts or equipment to perform their jobs. The role supports inventory control, data entry in inventory systems, and customer service, and may occasionally involve driving a MANCON vehicle to pick up parts. The specialist demonstrates proficiency in sourcing parts, mastery of procedures, and exceptional customer service. This is an hourly position with compensation of $16.00 to $24.49 per hour. Placement within the range is based on relevant experience, certifications, and/or demonstrated skills aligned with the role requirements. The position provides 24-hour support at the NJDOT location during emergencies and includes travel to vendor locations to pick up parts.

Requirements

  • At least 1 year of computer experience.
  • At least 4 years of auto/heavy-duty truck parts experience.
  • 24-hour availability.
  • Valid driver’s license and two years of driving experience.
  • Obtain and maintain a forklift license; MANCON will provide training after hire.
  • Ability to meet the stated physical requirements, including exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

  • Obtain and maintain P1 and P2 ASE Certification.

Responsibilities

  • Provide quality customer service, including attention to detail and greeting customers.
  • Review, become familiar with, and adhere to MANCON’s SOPs and Safety Manual.
  • Review customer requisition forms to ensure signatures, timestamps, part numbers, descriptions, and quantities are complete.
  • Answer questions about parts availability and ask appropriate questions to research and provide the correct parts.
  • Inform customers when requested parts are available.
  • Drive to designated locations to purchase or pick up parts.
  • Provide required company documentation to vendors, such as tax-exempt forms and credit references.
  • Review vendor invoices for accuracy in pricing and quantities.
  • Return products to the MANCON location in a timely manner.
  • Assist in generating invoices for customer requisitions in the inventory system.
  • Assist in entering vendor receiving documents in the inventory system.
  • Assist with weekly inventory cycle counts and counts during wall-to-wall inventories at the site.
  • Follow established vehicle and equipment maintenance guidelines.
  • Provide 24-hour support at the NJDOT location during emergencies.
  • Travel to vendor locations to pick up parts.
  • Assist with inventory research projects as requested.
  • Adhere to required procedures and participate in MANCON’s continuing training program.
  • Assist the Store Supervisor with other duties as assigned.
  • Use training, knowledge, and experience to research and solve day-to-day issues independently.
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