Auto Parts Store Supervisor NJDOT

Mancon•Netcong, NJ

About The Position

The Store Supervisor oversees store personnel and ensures customer service, inventory management, and paperwork meet expectations. This is an hourly position with a pay range of $16.00–$32.11 per hour. Placement in the range depends on relevant experience, certifications, and demonstrated skills aligned with the role requirements. The supervisor supports customers and NJDOT by researching and sourcing parts, handling orders and messages, maintaining accurate inventory-system records, producing and reviewing reports, performing inventory counts, and coordinating transfers between MANCON locations. The role also includes supervising assigned store personnel, participating in MANCON training, following company procedures and safety guidance, maintaining vehicles and equipment according to established guidelines, and providing 24-hour support at the NJDOT location during emergencies. Work is mostly performed in storerooms and warehouses, which may have uncontrolled temperatures and dirt, dust, or damp conditions. Work is also performed in vehicles while traveling to sites. The position requires driving, lifting, reaching, sitting, standing, stooping, and walking, with medium physical demands: exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

At least 1 year of computer experience.
At least 5 years of auto or heavy-duty truck parts experience.
At least 1 year of inventory experience.
At least 1 year of customer service experience.
At least 2 years of supervisory experience.
24-hour availability.
Valid driver’s license and at least 2 years of driving experience.
Obtain and maintain a forklift license; MANCON will provide training after hire.
Ability to meet the stated physical requirements, including lifting and moving objects within the specified medium-work limits.

Nice To Haves

Obtain and maintain P1 and P2 ASE Certification.

Responsibilities

Provide quality customer service, including greeting customers, reviewing requisitions for completeness, answering questions about parts availability, and asking questions to identify the correct parts.
Inspect shop equipment when necessary and research parts using vendor and manufacturer websites, publications, equipment manuals, microfiche, and other resources.
Respond to phone and email messages in a timely manner; contact vendors for pricing and orders; notify customers when parts are available.
Coordinate emergency parts pickups with MANCON personnel and travel to locations to pick up parts.
Use the inventory system to research past sales and check parts availability at MANCON locations; contact other locations to request transfers or obtain parts information.
Review and follow MANCON’s SOPs, Supervisor Manual, and Safety Manual.
Complete items on the supervisor’s checklist and produce, review, distribute, file, and submit required reports and documentation.
Generate and distribute invoices for material issued to NJDOT; produce the daily Ticket Summary report with invoice copies and submit it to NJDOT.
Generate and review the Flat File Fix report and correct identified inventory-system errors.
Generate and review the SLA Failure Item Detail Report and assess whether stocking levels should change based on the past 12 months of sales history.
Generate, review, and correct items on the PT/OP Bin check report and No Min/Max report; produce and process the Reorder report; review the Inactive Item Report and take appropriate action.
Provide vendor invoice copies and credit-card purchase backup as requested or required for corporate Data Entry.
Ensure customer requisitions, vendor receiving documents, and inventory transfer requests are properly entered in the inventory system.
Generate new item numbers in the inventory system according to published guidelines.
Perform and report weekly inventory cycle counts and research discrepancies.
Monitor and review inventory bin assignments and review sales history to ensure stock sources are set properly.
Meet with NJDOT representatives to discuss future requirements and stocking levels; process transfer requests from other MANCON locations.
Perform wall-to-wall inventory at the site when notified, following established procedures.
Follow established vehicle and equipment maintenance guidelines.
Provide 24-hour support at the NJDOT location during emergencies.
Assist with inventory research projects as requested and participate in MANCON’s continuing training program.
Supervise assigned store personnel.