Auto Parts Store Manager #250

Replacement Parts•Jonesboro, AR

About The Position

The Store Manager is responsible for sales and profitability at a Bumper to Bumper Auto Parts retail store and directly supervises store associates. The role combines management responsibilities—including purchasing, budgeting, accounting, and personnel work—with supervision and customer-facing sales. The Store Manager provides over-the-counter sales, takes orders in person and by phone, promotes sales programs, and supports store operations and customer and team activities. The manager leads a store team of 2–25 employees, overseeing hiring, training, work assignments, performance evaluation, and other personnel actions. The role also includes generating new accounts, growing sales with existing customers, maintaining inventory, ensuring legal and company-policy compliance, and helping with subordinate employees’ work as needed. The position requires regular interaction with customers and attendance at virtual and in-person meetings and training sessions.

Requirements

High school diploma or GED.
At least 2 years of auto parts experience.
Valid driver's license with a good driving record; a Class E license is required for Missouri locations.
Ability to read and interpret business, professional, technical, and regulatory materials; write reports and business correspondence; and present information and respond to questions.
Ability to perform calculations involving discounts, interest, commissions, percentages, and related figures, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
Basic computer skills, including familiarity with web browsing and Microsoft Office.
Ability to meet the physical demands of the position, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Employment is subject to post-offer, pre-employment drug testing.

Nice To Haves

Management experience preferred.
ASE certifications preferred.

Responsibilities

Provide exceptional customer service and direct and supervise store employees.
Monitor sales activities and ensure customers receive satisfactory service and quality goods; call on or visit customers as business needs require.
Generate new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting products and promotions, and maintain and submit call logs as required by the District Manager.
Accurately inventory and stock merchandise and reorder when inventory reaches specified levels.
Instruct staff on handling difficult or complicated sales and assign employees to specific duties.
Hire, train, evaluate, promote, discipline, and terminate store personnel when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Operate the store in compliance with federal, state, and local laws and regulations.
Perform subordinate work as needed, including cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions, and perform other assigned duties.
Carry out supervisory responsibilities including planning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.