Parts Specialist I VDOT
About The Position
The Parts Specialist I provides counter service to VDOT employees who need parts or equipment to perform their jobs. The role assists with inventory control, data entry in inventory systems, and customer service, and may occasionally involve driving a MANCON vehicle to pick up parts. This is an hourly position with compensation ranging from $13.00 to $22.62 per hour. Placement within the range is based on relevant experience, certifications, and/or demonstrated skills that align with the role requirements. The position includes serving customers at the counter, handling requisitions and parts inquiries, picking up parts from designated locations, entering inventory and vendor information into the inventory system, and assisting with inventory counts and research. The specialist follows applicable product catalog, policy, procedure, safety, and vehicle-maintenance requirements; participates in continuing training; and provides 24-hour support during emergency or critical operations.
Requirements
- Valid driver’s license and two years of driving experience.
- One year of experience with auto parts or heavy-duty truck parts.
- Availability to provide 24-hour support during emergency and/or critical operations.
- Ability to obtain and maintain a forklift license.
Nice To Haves
- Delivery driver experience.
- Inventory or warehouse experience.
- One year of computer experience.
- Ability to obtain and maintain P1 or P2 ASE certification.
Responsibilities
- Provide quality customer service, meet and greet customers, and pay attention to detail.
- Review and follow the Product Group Catalog, Policy and Procedures Manual, MANCON SOPs, and Safety Manual.
- Review customer requisition forms for completeness, including signatures, timestamps, part numbers, descriptions, and quantities.
- Answer questions about parts availability, ask questions to identify the correct parts, and inform customers when requested parts are available.
- Drive a vehicle to designated locations to purchase or pick up parts and return products to the MANCON location in a timely manner.
- Provide vendor documentation as required, such as tax-exempt forms and credit references.
- Review vendor invoices for accuracy in pricing and quantities.
- Assist with generating customer requisition invoices and entering vendor receiving documents in the inventory system.
- Assist with weekly inventory cycle counts and counts during site-wide inventories.
- Follow established guidelines for vehicle and equipment maintenance.
- Provide 24-hour support during emergency and/or critical operations.
- Travel to locations to pick up parts and assist with inventory research projects as requested.
- Adhere to required procedures, participate in the SCM continuing training program, and assist with other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
