Parts Shipping-Receiving Clerk

Temecula Valley Toyota•Temecula, CA

About The Position

The Parts Shipping/Receiving Clerk helps ensure customer satisfaction by shipping parts promptly to customers and receiving parts for delivery to service technicians. The role ensures the best shipping method is used and coordinates with team members to make parts delivery efficient and timely. The ideal candidate has a high energy level, wants to work in a fast-paced environment, and holds a valid driver’s license. They should have strong communication and customer service skills, organizational and problem-solving abilities, and a positive attitude. Previous experience is preferred, though the employer is willing to train the right candidate. The position manages inbound and outbound parts flow, ensures parts are available to technicians and ready for shipment by required deadlines, and maintains accurate receiving and shipping documentation. It also supports inventory accuracy, discrepancy resolution, safety procedures, and continuous improvement across supply-chain logistics.

Requirements

Valid driver’s license.
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
Ability to work independently with minimal supervision.
Customer-service orientation.
Team player with a strong sense of commitment to customers and team members.
Self-motivated, with good written and verbal communication skills.
Friendly, high-energy attitude and willingness to go above and beyond.
Willingness to multitask.

Nice To Haves

Shipping and receiving experience; the employer is willing to train the right candidate.
Parts Counterperson experience.
Previous experience in a similar role.
Bilingual ability.

Responsibilities

Manage the scheduling of inbound and outbound parts and work in process.
Communicate with the Service department to ensure required parts are available for technicians.
Ensure required parts are ready for shipment by required deadlines.
Determine appropriate shipping methods using knowledge of shipping procedures, routes, and DOT regulations.
Contract with freight companies to obtain suitable rates and service within shipping requirements.
Inspect inbound parts against shipping paperwork and document shortages, overages, rejected materials, and damaged materials.
Enter production part receipts accurately against purchase orders in the ADP System.
Receive MOR and miscellaneous shipments accurately and process related paperwork.
Maintain inventory of shipping materials and supplies.
Support resolution of purchase order, packing slip, invoicing, inventory, and bills of materials discrepancies.
Support improvements to shipping, receiving, handling, and storage of materials.
Support continuous improvement initiatives throughout the supply-chain logistics process.
Follow safety and security procedures.
Perform other duties as assigned.